For medical emergencies, please call 000 for Ambulance assistance.
At Calvary Public Hospital Bruce, our Emergency Department is always open to help you with any acute illness and injury, and medical emergencies, 24 hours a day, seven days a week, including all public holidays.
If your health issue is not an emergency, you may receive treatment at the Belconnen, Gungahlin or Inner North Walk-in Centres, or make an appointment with a GP at the Canberra After-Hours Locum Medical Service (CALMS). The contact details and locations of these services are described at the bottom of this page.
The following conditions are in place in our Emergency Department:
- One parent or carer may accompany a child or patient 17 years of age and younger in the Acute, See and Treat or Short Stay Units within the Emergency Department. This person must complete the ACT Health Facility Screening Process. Accompanying adults may ‘swap in’ during the presentation and treatment, but only one may be present at any time
- ALL PEOPLE ENTERING CALVARY MUST WEAR A MASK AND ANY OTHER PERSONAL PROTECTIVE EQUIPMENT AS DIRECTED AT ALL TIMES
We appreciate that medical problems and unexpected events occur anytime and it may not be possible for you to access your usual care and treatment. We are always happy to see and assist you in these stressful times.
Anyone experiencing any of the following symptoms should attend the Emergency Department immediately:
- Breathing difficulties
- Heart attack symptoms (pain, pressure, heaviness or tightness in your; jaw, neck, shoulder(s), chest, back, arm(s))
- Stroke symptoms (Face, Arms, Speech, Time)
- Major accident
- Sudden collapse
- Uncontrollable bleeding
- Injury limiting normal function
- Pain which is not relieved by regular analgesia / pain relief medications
All patients are assessed on arrival and triaged into levels of severity and urgency, with the most severe and urgent cases being seen by our clinical team first. Depending on the severity of your medical emergency and the workload of the ED, you may have to wait for treatment. There are no appointments in a public emergency department. People are not seen in order of arrival.
Please try to bring the following with you:
- A list of your medications and doses
- Your doctor’s details
- Your Medicare card
- Your health fund details (if you have private insurance)
- Your passport (if you are not an Australian citizen)
- A triage nurse will assess your condition and the urgency of your treatment. Patients with the most urgent conditions will be treated first.
- Clerical staff will confirm your contact details, Medicare and private health insurance information
- A record detailing your visit and management plan will be forwarded to your GP (with your consent)
- Ensure you fully understand the treatment you’ve had, and know when to take any prescribed medication.
- Confirm if/when you need to see the doctors again.
- Ask about your medical certificate (if you need one).
- Take any x-rays and films with you.
- Belconnen Walk-in Centre, Open 7.30am to 10pm daily, No appointment required
Belconnen Community Health Centre
Corner Lathlain and Cohen Streets, Belconnen
- Inner North Walk-in Centre, Open 7.30am to 10pm daily, No appointment required
Dickson Community Health Centre
111 Dickson Place, Dickson
- Gungahlin Walk-in Centre, Open 7.30am to 10pm daily, No appointment required
Gungahlin Community Health Centre
57 Ernest Cavanagh Street, Gungahlin
- CALMS, M – F 8pm to 11pm, all other days 10am to 11pm, phone 1300 422 567
Zita Mary Clinic, Level 2 Xavier Building, Calvary Public Hospital
Mary Potter Circuit, Bruce (enter via Emergency Department)
CALMS is a private billing service, there is a reduced fee for pensioners and health care card holders
- Depending on the severity of your medical emergency you may have to wait for treatment.
- We regret any delay you may experience but ask that you do not leave the Emergency Department before your treatment is completed and you are formally discharged.
Referral not required
Level 2, Xavier Building