For medical emergencies, please call 000 for Ambulance assistance.
At Calvary Public Hospital Bruce, our Emergency Department is always open to help you with any acute illness and injury, and medical emergencies, 24 hours a day, seven days a week, including all public holidays.
We appreciate that medical problems and unexpected events occur anytime and it may not be possible for you to access your usual care and treatment. We are always happy to see and assist you in these stressful times.
Anyone experiencing any of the following symptoms should attend the Emergency Department immediately:
- Breathing difficulties
- Heart attack symptoms (pain, pressure, heaviness or tightness in your; jaw, neck, shoulder(s), chest, back, arm(s))
- Stroke symptoms (Face, Arms, Speech, Time)
- Major accident
- Sudden collapse
- Uncontrollable bleeding
- Injury limiting normal function
- Pain which is not relieved by regular analgesia / pain relief medications
All patients are assessed on arrival and sorted / triaged into levels of severity and urgency, with the most severe and urgent cases being seen by our clinical team first. Depending on the severity of your medical emergency and the workload of the ED, you may have to wait for treatment. There are no appointments in a public emergency department. People are not seen in order of arrival.
Please try to bring the following with you:
- A list of your medications and doses
- Your doctor’s details
- Your Medicare card
- Your health fund details (if you have private insurance)
- Your passport (if you are not an Australian citizen)
- A triage nurse will assess your condition and the urgency of your treatment. Patients with the most urgent conditions will be treated first.
- Clerical staff will confirm your contact details, Medicare and private health insurance information
- A record detailing your visit and management plan will be forwarded to your GP (with your consent)
- Depending on the severity of your medical emergency you may have to wait for treatment.
- We regret any delay you may experience but ask that you do not leave the Emergency Department before your treatment is completed and you are formally discharged.
Referral not required
Level 2, Xavier Building