Home Care

If you need help at home, we'll make sure it doesn't feel like help.

Supporting your health and wellbeing at home

Support at Home program

The Support at Home program is a new initiative by the Australian Government, starting on 1 November 2025. It aims to improve in-home aged care by combining several existing programs into one streamlined system. The focus is on helping older Australians stay independent, healthy, and connected to their communities while receiving the right support in their own homes.

On 1 November 2025, Home Care Packages and Short-Term Restorative Care will be replaced by the Support at Home program. The Commonwealth Home Support Programme (CHSP) will continue to operate separately until it transitions into the new program no earlier than 1 July 2027.

The new Support at Home program will provide:

1. Improved choice and flexibility

Increased choice and flexibility in selecting services, allowing you to tailor your care plan according to your needs and preferences more effectively. This means more personalised experience with Calvary.

2. Better streamlined access and assessment

You will find it easier to start receiving services from Calvary or change the services you currently receive. A more streamlined process could also mean shorter wait times and less bureaucratic hurdles.

3. Enhanced coordination and integration

Changes to the in-home aged care program will encourage better coordination and integration. This could lead to more efficient care to ensure your needs are met effectively.

4. Greater transparency and control over funding

You have better control over your budget and how it is spent on services. This empowers you to make more informed decisions about your care.

home care-clinical and nursing-page image

Calvary has a team of dedicated home care experts who can deliver services, advice and guidance to ensure that the services you choose are tailored to suit your lifestyle, personal goals and budget.

At Calvary, our services are designed to promote positive ageing and independence for as long as possible. We encourage healthy choices that enhance your physical and emotional wellbeing.

Together we can find ways to support the activities that keep you happy, healthy and connected.

What to expect

Getting started

Initial consultation

A member of our Calvary Home Care team will work together with you and your significant others to design and manage a personalised Support at Home program to reflect your individual values, goals and unique requirements.

They will set up services, source useful products, make referrals and monitor your progress and budget. Experts in community services, they will also advocate on your behalf so your specific requests are met.

Single Assessment System

The Single Assessment System will determine the level of funding you are eligible to receive for your care. This will also prescribe the services you can access from the service list.

Once you have been approved for the Support at Home program you can then choose Calvary as your preferred provider.

Different levels of Support at Home funding

If you’re eligible for Support at Home services, you’ll be assigned a classification levels.

Classifications cover:

  • ongoing services with 8 different funding classifications

  • short-term services with 3 short-term classifications:

  • the Assistive Technology and Home Modifications (AT-HM) scheme

  • the Restorative Care Pathway

  • the End-of-Life Pathway.

Each classification level determines your quarterly funding amounts to access ongoing services like clinical care, independence support, and everyday living assistance. These funding amounts are inclusive of care management funding.

Classification

Quarterly budget*

Annual amount*

1

$2,683.01

$10,732.04

2

$4,008.91

$16,035.64

3

$5,491.67

$21,966.70

4

$7,424.07

$29,696.28

5

$9,924.40

$39,697.61

6

$12.028.44

$48,113.74

7

$14,536.88

$58,147.50

8

$19,526.51

$78,106.04

*Quarterly budgets and annual amounts are effective from 1 November 2025 and are subject to change in March and September each year in line with indexation.

Short-term service classifications include three care pathways:

  • the Restorative Care Pathway,

  • the End-of-Life Pathway, and the

  • Assistive Technology and Home Modifications (AT-HM) scheme.

Funding amounts are indicative and are subject to indexation revisions. Funding amounts for each classification are outlined in the Schedule of Subsidies and Supplements for Aged Care.

Want to know a bit more?

Frequently asked questions

Still can't find the answer? Get in touch with our friendly team of experts for further assistance.

The Support Home service list has two categories.

Clinical Supports: Nursing care, Allied health and other therapeutic services, Nutrition, Care management, restorative care management

Independence Support: Support delivered to help you manage activities of daily living and live more independently. This includes personal care (Assistance with self –care such as showering, dressing, administration of medications), social support and community engagement, therapeutic services for independent living, respite, transport and assistive technology and home modification. showering, dressing), social support and community engagement, therapeutic services for independent living, respite, transport and assistive technology and home modifications.

Services are flexible, and you can work with your provider to adjust them as your needs change.

Detailed information about the services can be found in the Support at Home service list.

Budgets are based on your individual aged care assessment, which considers your needs, goals, and health status. Funding is provided quarterly, giving you flexibility to plan and adjust your services. When you receive your Support at Home funding package, the amount you contribute depends on two factors: your personal income and assets, and the specific services you select.

We've got you covered for healthcare needs

Your package fully covers all clinical services you require, giving you peace of mind about your health support.

You maintain control of your daily support costs.

For Independence and Daily Living supports that help you maintain your lifestyle, Services Australia will determine what your contribution will be to the cost—keeping quality care affordable while giving you choice in how your care dollars are spent. Calvary will work with you to design a package that supports your needs and affordability.

The table below outlines the contribution rates for transitioned Home Care Package (HCP) care recipients approved on or before 12 September 2024.

Income and assets assessment outcome

Service category - clinical supports

Service category - independence

Service category - everyday living

Full pensioner

0%

0%

0%

Part pensioner and self-funded CHSC holder

0%

Between 0% and 25%

Between 0% and 25%

Self-funded non-CSHC holder and means not disclosed

0%

25%

25%

To access Support at Home you will need to contact the Government's My Aged Care service for an assessment.

How to contact My Aged Care:

Start your care journey today

Ready to make the next step?

If you or a family member needs support at home, our Home Care experts are ready to help.

Call our team on 1800 52 72 72 or make an enquiry to discuss a Calvary package that best meets your personal needs: