Whether you’re looking for support for yourself or someone you love, Calvary Home Care is here to help.
We provide personalised Home Care across Melbourne and regional Victoria, helping older people stay independent and supported in the comfort of their own home.
For more than 30 years, we’ve supported older Australians to live independently at home. As one of Australia’s leading not-for-profit healthcare organisations, you can trust our experience across Home Care, Hospitals, Residential Aged Care and Retirement Living.
Where we provide Home Care in Victoria
Calvary provides Home Care across Melbourne and regional Victoria, with local teams supporting older people to live independently in their own homes. Our Victorian Home Care services are available across metropolitan Melbourne, Gippsland, Shepparton and the Hume region.
Melbourne Metropolitan
We provide Home Care across Melbourne's eastern, northern, western and south-eastern suburbs, including communities around Doncaster, Templestowe, Bulleen, Werribee, Hoppers Crossing, Frankston, Cranbourne, Pakenham and surrounding areas.
Gippsland
We provide Home Care across Gippsland, including communities around Warragul, Drouin, Moe, Morwell, Traralgon, Leongatha, Wonthaggi and surrounding areas.
Shepparton & Hume
We provide Home Care across Shepparton and the surrounding region, including Mooroopna, Kialla, Tatura, Benalla, Murchison, Nagambie, Yarrawonga and surrounding communities.
Looking for Home Care near you? Find your nearest Calvary Home Care service centre and explore local services in your area.
What is Home Care
Home Care provides personalised support to help you live safely and independently in your own home. Whether you need help with everyday tasks or more specialised clinical care, we'll tailor support to suit your needs.
Many people access Home Care through the Australian Government's Support at Home program. Whether you're just getting started or already have funding, our team can help you understand your options and find the right support.
Why use Home Care?
Home Care helps you stay independent while receiving the support you need to continue living comfortably and confidently at home.
Stay independent
Receive support that helps you continue living safely in your own home.
Stay independent
Receive support that helps you continue living safely in your own home.
Get help with everyday tasks
From cleaning and meal preparation to personal care and transport, we'll help make daily life easier.
Get help with everyday tasks
From cleaning and meal preparation to personal care and transport, we'll help make daily life easier.
Support your health and wellbeing
Access nursing, allied health and other services that help you stay healthy and connected.
Support your health and wellbeing
Access nursing, allied health and other services that help you stay healthy and connected.
Peace of mind for families
Know your loved one is receiving personalised care from a trusted team.
Peace of mind for families
Know your loved one is receiving personalised care from a trusted team.
Support tailored to you
Whether you need a little extra help around the home or more specialised clinical care, we'll tailor our services to meet your individual needs and support your independence.
Why choose Calvary?
Choosing a Home Care provider is about finding a team you can trust. Here's what makes Calvary different.
Personalised care
Every care plan is tailored to your goals, preferences and changing needs.
Healthcare expertise
Home Care backed by experience across hospitals, aged care and retirement living.
Experienced local teams
Our dedicated teams deliver care backed by more than 30 years of supporting older Australians.
Support every step of the way
From your first enquiry to ongoing care, we're here to guide you.
Understanding fees
Understanding Support at Home funding and fees doesn't have to be overwhelming.
We'll explain how the program works, what costs may apply and what funding may be available to you.
Frequently asked questions
Understand the Support at Home program, available services, funding options and how to access support.
The Support at Home program is a new initiative by the Australian Government, which aims to improve in-home aged care by combining several existing programs into one streamlined system. The focus is on helping older Australians stay independent, healthy, and connected to their communities while receiving the right support in their own homes.
Each participant will have a single Support at Home service provider. This provider will be responsible for:
- ensuring the participant receives services that meet their needs within their quarterly budget
- arranging and sourcing required assistive technology and/or home modifications via purchase or loans program through the Assistive Technology and Home Modifications (AT-HM) Scheme.
A provider is endorsed by the government and they claim the funds for you to use on the Support at Home services you want.
If your needs change we can support you to be reassessed through My Aged Care.
Support at Home replaces Home Care Packages and offers:
- Better streamlined access and assessment. The process of getting help at home is simpler and more coordinated. Instead of navigating multiple steps or repeating your story, there is one clearer assessment process that looks at your needs as a whole. This means less paperwork and fewer delays, clearer decisions about what support you’re eligible for, and getting the right services sooner, without unnecessary complexity.
- Greater flexibility. Support at Home gives you more choice and control over how your funded care is used. Your support can be adjusted more easily to suit your lifestyle, priorities, and changing needs. For individuals, this means you can start with a small amount of care and increase it over time, services can be changed if something isn’t working for you, and your care fits around your life, rather than fitting into a rigid package.
- Clearer information about pricing and contributions. Support at Home makes it easier to understand what services cost and what you’re expected to contribute. Prices are more transparent, and costs are broken down by service type. This means you can clearly see what you’re paying for, no unexpected or hidden fees, and better ability to plan and manage your budget with confidence.
- Funding that reflects your needs. Instead of a broad package level, Support at Home funding is based on your individual needs and the types of services you require. This means your funding matches the level of support you actually need, people with higher needs receive higher levels of funding, and your care can be adjusted as your health or circumstances change.
- Simpler reviews and adjustments. If your needs increase or decrease, your services can be adjusted more quickly. This means less stress and fewer reassessments, and ensures your care stays relevant as your life changes.
- Fairer contributions based on the services you receive. Clinical care (such as nursing) is fully funded by the Australian Government. Independence services may require a small contribution, and everyday living services usually involve a higher contribution, depending on your income. This ensures essential health care remains accessible, while giving you choice over additional support.
The Support at Home service list has two categories.
Clinical Supports: Nursing care, Allied health and other therapeutic services, Nutrition, Care management, restorative care management
Independence Support: Support delivered to help you manage activities of daily living and live more independently. This includes personal care (Assistance with self –care such as showering, dressing, administration of medications), social support and community engagement, therapeutic services for independent living, respite, transport and assistive technology and home modification. showering, dressing), social support and community engagement, therapeutic services for independent living, respite, transport and assistive technology and home modifications.
The Single Assessment System will determine the level of funding you are eligible to receive for your care. This will also prescribe the services you can access from the service list.
Yes. Calvary has a dedicated support team that can help source the service for you. We can book your assessment, assist with tricky questions, and help with extra documentation that may be needed for your assessment.
We’re here to help you achieve the best outcome and hold your hand through the whole process.
Yes. You need to be:
- Over 65 years
- Over 50 and Aboriginal or Torres Strait Islander
However if you are under these age limits we can assist you with other government funding if you need home care assistance. Simply call and chat to our Calvary Assist team for more information.
Services are flexible, and you can work with your provider to adjust them as your needs change.Detailed information about the services can be found in the Support at Home service list.
Budgets are based on your individual aged care assessment, which considers your needs, goals, and health status. Funding is provided quarterly, giving you flexibility to plan and adjust your services. When you receive your Support at Home funding package, the amount you contribute depends on two factors: your personal income and assets, and the specific services you select.
We've got you covered for healthcare needs
Your package fully covers all clinical services you require, giving you peace of mind about your health support.
You maintain control of your daily support costs.
For Independence and Daily Living supports that help you maintain your lifestyle, Services Australia will determine what your contribution will be to the cost, keeping quality care affordable while giving you choice in how your care dollars are spent. Calvary will work with you to design a package that supports your needs and affordability.
Income and assets assessment outcome | Service category - clinical supports | Service category - independence | Service category - everyday living |
Full pensioner | 0% | 5% | 17.5% |
Part pensioner and self-funded CHSC holder | 0% | Between 5% and 50% | Between 17.5% and 80% |
Self-funded non-CSHC holder and means not disclosed | 0% | 50% | 80% |
To access Support at Home you will need to contact the Government's My Aged Care service for an assessment. Ready to explore your home care options? We're just a telephone call away. Get in touch with our friendly team of experts for further assistance.
The wait time for a package can vary. We suggest reaching out for help as soon as you think you may benefit from it, so that you get the support you need sooner rather than later.
Services Australia will provide a notification of assessment outlining your budget, your assessed needs, and your care classification under the Support at Home program.
While waiting for Support at Home funding, Calvary can assist you during your wait-time, so call our helpful Calvary Assist team on 1800 52 72 72 to see what we can do for you.
Yes. Our Home Care team can arrange a free telephone call to explain how the Support at Home program works, what you’re eligible for, and help guide you through the assessment process.
We work tirelessly to expedite urgent cases.
We’re here to help any way we can so simply call our Calvary Assist team on 1800 52 72 72.
Start your Home Care journey today
Ready to make the next step?
Our experienced team is here to help. We'll answer your questions, explain your options and help you find the support that's right for you.
Call our team on 1800 52 72 72 or make an enquiry to discuss how Calvary Home Care can support your needs.