Knowing how to manage aggression is important in any profession – particularly in the health care setting. That’s where Calvary Mater Newcastle’s emergency medicine staff specialist, Dr Michael Downes, and emergency department registered nurse, David Fitzgerald, come in.

This Christmas, Calvary Health Care corporate staff in Newcastle are again supporting local not-for-profit organisation Carrie’s Place, which supports women and children impacted by domestic and family violence, and homelessness.

When one hears the word “volunteer” they tend to conjure up the image of someone donating their time freely to a community-based organisation. Often supporting staff providing services.