Consumer and Community Engagement Framework

Calvary Mater Newcastle is committed to meaningful and effective engagement with our consumers and the community, as highlighted in the Consumer and Community Engagement Framework (2018-2021). It is only by involving the people we serve, will we truly be able to provide responsive, high quality services that reflect the individual and collective needs of the diverse community who use them. As a result we can improve our community’s health outcomes by providing services that are reflective of every person’s individual needs and those of the wider community.

Our Consumer and Community Engagement Framework provides a structure which embeds continuous and meaningful engagement with our consumers and community partners into the work we do. It expands the scope of engagement activity, provides new systems and infrastructure, and builds the workforce’s knowledge and capacity.

Download the full framework below:

Consumer and Community Engagement Framework (2018-2021)