COVID-19 Visitor Restrictions

Visitor Restrictions

In accordance with the current pandemic risk and the stage 3 restrictions currently in place in Metropolitan Melbourne and the Mitchell Shire, patient visitors are not permitted at our Parkdale site except if required as an essential caregiver*.

Limited exemptions will be put in place on compassionate grounds when a patient is at end-of-life or where there is a sudden deterioration in a patient’s condition; this will be managed on a case-by-case basis with the family at the time.

* Essential Caregiver Definition:

For the purpose of visitor restrictions, an essential caregiver is defined as an individual who:

  • Is providing care that is of therapeutic benefit to the patient e.g. supporting delirium.
  • Requires training onsite in order to be able to provide care once patient is discharged.
  • Needs to be involved in clinical decision making which cannot be undertaken via phone.
  • Is required to collect a patient who is being discharged and needs assistance.
  • Is required to support an outpatient who requires assistance (due to physical or cognitive disability) to ensure they safely access their appointment.

If you believe your visit may meet the criteria for an essential carer, please speak with the Nurse in Charge to request an exemption as an essential carer – noting that any visit as an essential caregiver will be limited to one person only for the maximum duration of 1 hour per day, and must be via a pre-arranged appointment.

All visitors can expect to be screened on entry, have their temperature checked and cannot visit if they have been diagnosed with coronavirus and have not been discharged from isolation, have arrived in Australia within 14 days of your planned visit, have recently come into contact with a person who has a confirmed case of coronavirus, have a temperature over 37.5 degrees or symptoms of acute respiratory infection, or have recently been tested for Coronavirus and do not yet know the results of your test.

Please also note the following:

A patient is not allowed to have visitors if in isolation.

Bethlehem will not allow entry to any visitors under the age of 16 years

Physical distancing of 1.5m between people is required at all times when on site and whilst visiting a patient.


ALL VISITORS once screened will be required to wear a mask for the duration of their visit and a sticker noting the date of screening and time of entry – this must be visible to staff at all times. Visitors will also be required to register their details on arrival in a visitor registry, including providing their phone contact details should they be required for contact tracing purposes. Visitors on exiting the site are also required to log the time they exit in the register.

Please discuss your situation with us if you have any concerns regarding your particular needs, and note that visitor restrictions and screening requirements extend to visits taking place anywhere on site, including public spaces outside. A breach of these restrictions may put you, other vulnerable patients or our staff at risk.

We encourage you to use technology to stay connected with you family and friends, if a patient requires assistance with this, please speak to our staff who will be able to assist them.

We understand that these visitor restrictions are challenging for many families and we would not ask this of you unnecessarily. Our staff are rigorously following advice from the authorities regarding coronavirus to keep you and your visitors safe.

If you are worried, please talk with the nurse in charge.  We are here to care for you and your family.


Entrance doors to Calvary Health Care Bethlehem for those visiting clinic are now locked to control movement in and out. Visitors will need to use the intercom to gain entry and will need to have their temperature checked at a screening desk at reception before being signed in and allowed to progress to their appointments.

Further information about COVID-19

For all Calvary COVID-19 updates visit

DHHS Victoria

Australian Government Department of Health