COVID-19 Visitor Restrictions

We encourage all family and friends to maintain connection with patients using telephone and virtual means and take advantage of our Staying Connected Program available to all patients. This program includes dedicated volunteers who can assist patients with technical support and setting up their own devices or loan devices where required. If you would like further information, please speak to the Nurse in Charge.

All visitors must go through the screening process in the atrium upon arrival and entry to our Caulfield South site.

The Services Victoria app allows visitors to show proof of COVID-19 vaccination. Vaccination can be proven via:

  • A COVID-19 digital certificate can be used
  • An immunisation History statement
  • An international COVID-19 vaccination certificate for overseas travel

If visitors have been approved for visiting based on current visitor allowances but not vaccinated, they are required to undertake and return a negative rapid antigen test on the day prior to entry.

Please note: Patients in isolation are NOT PERMITTED visitors unless in exceptional circumstances and prior approval.


Visitor limits

Per requirements of the current Hospital Visitor Directions in Victoria, visitors are required to complete screening and attestation process for contact tracing purposes and to ensure we are not allowing entry to any visitors who may pose a risk to our patients, staff and other visitors to our service.


As a condition of entry, visitors must:

  • Not visit if you are unwell or meet any of the criteria below that would prohibit your entry to the facility
  • Be screened for signs of COVID-19 on entry and answer the screening questions set out below before proceeding to the ward or clinic reception
  • Register your details in the visitor screening station and wear the provided sticker after passing screening, which must be visible to staff at all times
  • ALL Visitors to Caulfield South are required to wear a surgical mask and may wear an N95 mask if they prefer. Both will be supplied by CHCB.

    Questions visitors are required to answer on entry:

      1. Do you feel unwell or have a fever (Temp >37.5 degrees) or signs of fever (e.g. night sweats, chills)?
      2. Do you have, or have you had over the past 14 days, any respiratory symptoms (e.g. shortness of breath, cough, sore throat, and runny nose, cold/flu like symptoms, body aches, tiredness, and loss of smell or taste)?
      3. Have you had contact with a person with a suspected or confirmed case of COVID-19 in the last 14 days?
      4. Have you visited, or arrived here from, an area of high or medium COVID risk (please note that this includes all Victorian and interstate Exposure sites); or worked or volunteered in a hotel quarantine site in the past 14 days?
      5. Have you been tested for COVID-19 in the past 14 days and had either a positive result or are still waiting on the test result?
      6. I have been a resident in hotel quarantine in the last 7 days, and I DO NOT have evidence of a negative COVID-19 test 7 days post leaving hotel quarantine?


    If you answer YES to any of the above questions, visiting is not to be permitted.

    St Teresa’s Inpatient ward

    For patients there are currently there are no restrictions to the number of visitors at any time though this may change

    Clinic or other on-site appointments

    No limit to carer/support persons with the patient at any one time

    • No limit to the number of carer/support persons with the patient at any one time.
    • Visits with a patient taking place outside must be pre-arranged with the nurse in charge
    • All visitors intending to be present at a visit with a patient taking place outside, must enter and complete the screening and registration process prior to the visit commencing, a limit of two (2) at any one time
    • Due to vulnerability of our patients, visitors outside are requested to maintain physical distancing requirements and wear a mask for the duration of the visit

    Day leave may be possible through prior arrangement, please discuss with the nurse in charge.

    Visiting hours at Calvary Health Care Bethlehem are from 8am – 8pm.

    We encourage you to use technology to stay connected with other family and friends, if you require assistance with this, please speak to our staff who will be able to assist you through our ‘Staying Connected’ Program.

    If you are worried, please talk with the nurse in charge.  We are here to care for you and your family.


    Please discuss your situation with us if you have any concerns regarding your particular needs.

    Visitor restrictions and screening requirements extend to visits taking place anywhere on site, including public spaces outside. A breach of these restrictions may put you, other vulnerable patients or our staff at risk.

    Thank you for your understanding.



    Frequently asked questions about the Calvary entry screening process.

    Further information about COVID-19

    For all Calvary COVID-19 updates visit

     DHS Victoria

     Australian Government Department of Health