Emergency department

Effective 7.30am on Monday, 19 August 2024 our Emergency Department is open around-the-clock, seven days a week.

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For medical emergencies, please call 000 for ambulance assistance.

 

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Medical Emergencies are situations that you believe may be life threatening, or are causing you pain or some other form of anxiety. We appreciate that medical problems and unexpected events occur anytime and it may not be possible for you to access your usual care and treatment.

Anyone experiencing any of the following symptoms should attend the Emergency Department immediately:

  • Breathing difficulty
  • Chest pain
  • Major accident
  • Sudden collapse
  • Uncontrollable bleeding

Please note:

Depending on the severity of your medical emergency you may have to wait for treatment.

Charges apply. Please check with your private health insurer to confirm your level of cover.

If you don’t have private health insurance you will have to make an upfront cash or EFTPOS payment to cover the cost of hospital visit, including Specialists and theatre fees.

Please try to bring the following with you:

  • A list of your medications and doses
  • Your doctor’s details
  • Your Medicare card
  • Your health fund details (if you have private insurance)
  • Your passport (if you are not an Australian citizen)
  • A triage nurse will assess your condition and the urgency of your treatment. Patients with the most urgent conditions will be treated first.
  • Clerical staff will confirm your contact details, Medicare and private health insurance information
  • A record detailing your visit and management plan will be forwarded to your GP (with your consent).
  • Ensure you fully understand the treatment you’ve had, and know when to take any prescribed medication.
  • Confirm if/when you need to see the doctors again.
  • Ask about your medical certificate (if you need one).
  • Take any x-rays and films with you.

Referral not required

Access to Accident and Emergency is via Honora Avenue, Lenah Valley

03 6278 5516