We have introduced additional precautions at Calvary Mater Newcastle to protect our patients, staff and the community from COVID-19.

Similar measures are in place at all hospitals and health facilities in the Hunter New England Local Health District.

We thank you for your understanding during this COVID-19 pandemic.

Visiting arrangements – Amber Alert – Visitor Restrictions

Visitors are welcome at Calvary Mater Newcastle, in line with relevant guidance as outlined below.

Two visitors per patient are allowed at a time.

To comply with physical distancing requirements, a limit of four visitors can be in a shared four-bed patient room at any given time. Please go to the nurses’ station or reception area first before entering patient rooms.

Visitors must:

  • Be at least 12 years of age.
  • Have had two doses of a TGA approved COVID-19 vaccine.
  • Provide evidence of their vaccination status when they enter the facility.
  • Wear a surgical mask correctly on entry at the facility, and for the duration of the visit.

In circumstances where a visitor is not vaccinated or is partially vaccinated, exemptions may be considered on a case-by-case basis.

Special arrangements are in place for patients who are approaching the end of their life. Please call the nurse in charge of the unit/ward you are visiting prior to your arrival.

People must not visit under any circumstances if they:

Visiting periods for most wards are 11am to 1pm and from 3pm to 7pm.

People wishing to visit the Emergency Department, Intensive Care Unit or Mercy Hospice should speak with staff or phone ahead to find out what visiting arrangements are in place in these specialist units. Phone 4921 1211.

You will be screened on entry

Those approved to visit for compassionate reasons will be screened on entry. Before entry to the hospital, you are required to check in via the QR code located on approach to each entry.

A surgical mask must be worn on entry to the hospital. The hospital will provide you with a mask if needed.

Our staff will ask you several questions and check your temperature.

Screening stations are located at each of the public entrances to our hospital:

  • The main hospital/Emergency Department entrance
  • Platt Street entrance (open Monday-Friday 5:30am-5pm)
  • The rear entry at Hunter New England Health’s Mater Mental Health Centre, which is co-located on our campus.

Please wait for our staff to call you in. You can help by keeping your distance and standing 1.5 metres apart from others waiting to be screened.

If you are coming for an outpatient appointment/treatment or surgery, you will have already been screened prior to attending. You will not need to go through the screening process again on entry, unless you have not responded to your screening text. Please allow some extra travelling time in case there are any delays on entry.

Patients needing emergency care will be screened as they enter the Emergency Department.

When you are leaving the hospital

When you are ready to leave the hospital, please press the green exit button located near the glass exit doors. Look for these signs.



COVID-19 testing clinic

Our COVID Testing Clinic is no longer available. To locate another COVID Testing Clinic please visit:

Other changes

The Delimarche café in the main hospital corridor on Level 3 is open Monday to Friday, 9am-1:30pm.

Coffee and a limited takeaway menu, including hot food items, are available from Amigos café further along the corridor. The coffee cart on level 3 is also open.

Some seating is available along the main public corridor and on the terrace, but please be mindful of social distancing.

The Mary Potter Chapel remains open and all are welcome.

Further information about COVID-19

NSW Health

Australian Government Department of Health