Staff Updates and Resources

The  information on this site is informed by the advice of The Australian Government Department of Health (DoH).

In respect to Calvary’s public hospitals, the relevant guidelines of their associated Local Health District prevails.


Further information specific to your region or role is available at the links below:

SA  |  TAS – Hobart  | CCC Support Workers




Clinical FAQs

Description

Coronaviruses are a large family of viruses that cause respiratory infections. These can range from the common cold to more serious diseases.

COVID-19 is the disease caused by a new coronavirus, SARS-CoV-2. It was first reported in December 2019 in Wuhan City in China.

Other diseases caused by coronaviruses include Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS).

There is much more to learn about how SARS-CoV-2 is spread, its severity, and other features associated with the virus; epidemiological and clinical investigations are ongoing.

Outbreaks of new coronavirus infections among people are always a public health concern. The situation is evolving rapidly.


What are the Case Definitions?

The case definition defined by the Communicable Diseases Network Australia (CDNA) and endorsed by the Australian Health Protection Principle Committee (AHPPC) changes frequently for COVID-19.

The current case definitions are available from the “Coronavirus Disease 2019 (COVID-19) CDNA National Guidelines for Public Health Units” and this document is updated frequently by the CDNA.

Released Friday 24 April 2020, there are important changes to the Department’s advice concerning the case definition of suspect cases.

To ensure you have the most up to date information go to the CDNA National Guidelines for Public Health Units at the link below:

1 July 2020 | Updated CDNA National Guidelines for Public Health Units

 

What are the Symptoms?

Symptoms of COVID-19 can range from mild illness to pneumonia. Some people will recover easily, and others may get very sick very quickly.

People with coronavirus may experience:

  • fever
  • coughing
  • sore throat
  • fatigue
  • shortness of breath
  • other reported symptoms of COVID-19 include: loss of smell, loss of taste, runny nose, muscle pain, joint pain, diarrhoea, nausea / vomiting and loss of appetite.

If you are concerned you may have COVID-19 please seek medical advice by telephone.

You can also use the information below.

If you are sick and think you might have COVID-19, check your symptoms using healthdirect’s Coronavirus (COVID-19) use the symptom checker.


How is the virus spread?

The virus can spread from person to person through:

  • close contact with an infectious person (including in the 24 hours before they started showing symptoms)
  • contact with droplets from an infected person’s cough or sneeze
  • touching objects or surfaces (like doorknobs or tables) that have cough or sneeze droplets from an infected person, and then touching your mouth or face

COVID-19 is a new disease, so there is no existing immunity in our community. This means that COVID-19 could spread widely and quickly. At the present time there is no vaccine.

If you have no symptoms you do not need to be tested.

Healthcare workers with influenza-like illness should not work while they are symptomatic. They should be tested for SARS-CoV-2 and undergo isolation pending results. Healthcare workers who are defined as close contacts should be treated as such.

If you are concerned you may have COVID-19 please seek medical advice via the telephone and you can also use the information below.

You can also go to the CDNA National Guidelines for Public Health Units for up to date information on which cases require testing.

 

General principles

What precautions do I need to use?
  • Standard precautions, including hand hygiene (5 Moments) for all patients with respiratory infections. Patients and staff should observe cough etiquette and respiratory hygiene.
  • Transmission-based precautions for patients with suspected or confirmed COVID-19:
    • Contact and droplet precautions are recommended for routine care of patients.
    • Contact and airborne precautions are recommended when performing aerosol generating procedures (AGPs), including intubation and bronchoscopy.
How do I do physical distancing at work?

Be 1.5m (2 big steps) away from other people whenever you can. There is no inference that you can do social distancing with patients, we use standard & transmission based precautions for all patient care tasks and that hasn’t changed.

Can I use the staff/tea room?

Yes. You will see we have rearranged some of the furniture in our staff/tea rooms to help with social distancing during breaks. It’s okay to use the supplied cutlery and return it to the kitchen for the commercial washers. If you bring sandwiches from home or purchase from the Café, be sure you wash your hands immediately before and after you use your fingers to eat. Wash up items brought from home, at home, or use hot water and detergent and dry with paper towel.  If your area has reusable cups bring in a personal one from home and keep it in your locker, or use a kitchen issued one and put it in the dirty kitchen tray – never rinse and put back in the cupboard!

Can I bring in food to share?

All staff must refrain from sharing food. We should not be bring food into share for tea rooms. No packets where fingers need to be used. No sharing of chips or lollies or any shared food at this time.

Do I need to wear hospital supplied scrubs?

No. There is no evidence to suggest that COVID-19 is spread by contamination of staff uniforms. Staff uniforms are routinely required to be changed daily, including outerwear items (vests/utility pouches/lanyards) and enable compliance with bare-below-the-elbows. Home laundering on a hot cycle with detergent remains sufficient.

What are the most important things to remember?
  • Clean your hands.
  • Avoid touching your face and remind others when they do.
  • Keep your distance from other people without personal protective equipment (PPE).
  • Use appropriate PPE when caring for patients.
  • Take care of ourselves and loved ones, our patients and theirs, and each other.

 


Hygiene and Cleaning

 

Principles – Hospitals, Residential Aged Care and Community Care

13 May 2020 | Environmental cleaning and disinfection principles for health and residential care facilities

https://www.health.gov.au/sites/default/files/documents/2020/05/coronavirus-covid-19-environmental-cleaning-and-disinfection-principles-for-health-and-residential-care-facilities.pdf

Guidelines – Outbreak Management
01 July 2020 | Updated CDNA National Guidelines for Public Health Units
Guidelines – Residential Aged Care

17 May 2020 | Coronavirus (COVID-19) guidelines for infection prevention and control in residential care facilities

16 May 2020 | Hygiene and Cleaning Coronavirus (COVID-19) guidelines for infection prevention and control in residential care facilities

 


Personal Protective Equipment for the Workforce (PPE) – Hospitals, Aged Care and Community Care

 

PPE Resources ( DoH and ACSQHC)

19 June 2020 | Guidance on the use of personal protective equipment (PPE) in hospitals during the COVID-19 outbreak

11 May 2020 | Infection prevention and control covid-19 personal protective equipment

11 May 2020 | putting_on_and_removing_ppe_diagram_-_march_2020

11 May 2020 | special_precautions_for_covid-19_designated_zones

Restricted use of surgical masks

Due to the reduction in the supply chain of personal protective equipment (PPE), Calvary is taking steps to protect this important resource. Staff are requested to familiarise themselves with these steps particularly the appropriate use of masks.

The basics for wearing masks have not changed;

  1. Wear a surgical mask to protect from splashes and droplets of body substances, and for organisms known to be spread by the droplet route (e.g. pertussis, influenza, COVID-19).
  2. Wear a P2/N95 mask for aerosol generating procedures on patients with respiratory spread infections (including COVID-19), and for organisms known to be transmitted by the airborne route (e.g. measles, pulmonary TB).
  3. Your mask is always one of two places: on your face or in the bin. You cannot remove and reapply the same mask, or wear around the neck or on top of the head between uses.
Can I use a mask more than once?

No, but you can continue wearing the same mask between patients, so long as you do not touch it.

We have adopted a framework that means you can apply and continue using one mask (surgical or P2/N95) for a period of up to four (4) hours, provided the mask is not touched, damaged or becomes wet. This is based on World Health Organisation COVID-19 response recommendations to maximise opportunities to both protect HCWs and provide ongoing care to many patients. There will be more information and local education about what this means for donning and doffing your PPE between patients.

 

See below for the most recent updates:

4 May 2020 | 20200504 (v2 final) Mask Usage (PPE) – ALL VMOs + STAFF_Final (supplement to 24 March memo)

24 March 2020 | MEMO Restricted Mask Usage

24 March 2020 | POSTER – Recommended Guidance on use of Masks at Calvary V2

20 March 2020 | Mask Utilisation Priority

15 April 2020 | Update on PPE management and usage

For information on topics such as physcial distancing and hygiene please follow the below link to the Department of Health resources:

 Protecting Yourself and Others (DoH)

See important advice on:

    Self-isolation means staying at home or in your hotel room for 14 days. This is to prevent the possible spread of the virus to other people.

    You must self-isolate if any of the following applies to you:

    • you have tested positive for COVID-19
      you must remain isolated until you have clearance from your medical practitioner
    • you have been in close contact with a confirmed or probable  case of COVID-19
      you must remain isolated until you are confirmed negative or are cleared
    • you have probable or suspected COVID-19
      you must remain isolated until you are confirmed negative or are cleared
    • you arrived in Australia after midnight on 15 March 2020
      you will be required to self-isolate for a period of 14 days upon your return
    • if you have arrived home after travelling from interstate
      (this is dependent on current State and Territory directives)

    Please go to the CDNA National Guidelines for Public Health Units on the link below to get the most up to date information about the case definitions for confirmed, probable or suspected cases

    1 July 2020 | Updated CDNA National Guidelines for Public Health Units


    Someone in my household recently returned from a high risk country and is self-isolating. I did not travel, or have contact with anyone infected with COVID-19. Do I need to self-isolate too?

    Other members of the household are not required to be isolated unless they also meet the above criteria.

    Self-isolation does including distancing from members of your existing house hold – these principles apply.

    I have met the criteria for self-isolation. Will I get paid?

    In light of the updated advice from the Prime Minister’s Office. Calvary will no longer be providing 14 days paid isolation for those leaving for international travel from Monday 16 March 2020. If you choose to travel internationally, you will be required to self-isolate for a period of 14 days upon your return, and use the leave type personal and carers leave. Where paid personal and carers leave is not available, the period will be unpaid leave.

    Calvary will only provide paid isolation leave for a period of 14 days for employees who are able to provide evidence that they have been exposed to someone with a confirmed case of COVID-19.

    If an employee contracts COVID-19, they will be placed on Personal and Carers leave, as is the case with any illness. If the personal and carers leave balance is exhausted, other leave types may be utilised where available.

    Calvary will also honour its agreement to pay for the 14 day period of isolation for those that are already overseas as at Monday 16 March 2020.

    Calvary acknowledges that this approach may differ from that of the Local Health District directives within our public hospitals, if you are an employee of Calvary then the paid isolation period will prevail.


    Do I need to provide evidence for my isolation period?

    Yes. In order to get paid for your period of isolation we require a medical certificate that demonstrates that you have been exposed to COVID-19.

    There may be exceptional circumstances in which we do not require a certificate. In these instances your manager will contact their Regional CEO and the National HR Director to confirm approach.


    Am I required to work during my isolation period?

    Where possible, employees are encouraged to complete work from home during the paid isolation period. This is particularly applicable to office based employees who have access to work from home arrangements.

    If your normal work is not able to be completed from home, you are encouraged to take this time to access and complete any online learning that is available to you. Managers are encouraged to facilitate this process where possible.


    I am a manager who has an employee that meets the criteria for paid Self Isolation, what leave type do I use?

    Managers should note that Calvary will only fund a 14 day period of leave in the circumstance where an employee can evidence exposure to a COVID-19 positive case and are not unwell themselves. In any other circumstance appropriate leave types should be used such as Personal and Carers leave for general illness.

    Managers will need to update the pay code by searching Coronavirus-19 Leave and for Amount select Full scheduled day this will work same as entering in Personal Leave. If you are in Community Care and do not have access to Kronos or My Kiosk then please email payroll directly requesting the leave type.

    In My Kiosk as per a normal leave application, select Coronavirus- 19 Leave as the leave type. Submit application as per normal process.

    The CDNA PHU Guidelines details the circumstances under which confirmed and probable cases can be released from necessary isolation restrictions, as well as when cases are clear to go into high risk settings. There is clear criteria that has to be met for people to be released from isolation and you must seek medical advice on whether you are able to be released.

    See Section 8 ‘Case Management’ on page 17 of the CDNA National Guidelines for Public Health Units

    Please note that the information below is in addition to the Visitation for Hospitals and Residential Aged Care, effective 27 March 2020. For full details visit www.calvarycoronavirusupdates.org.au

    Update 17 April 2020 | Influenza Vaccine Requirement – Residential Aged Care Visitors and Staff
    effective 12.00am (midnight) 1 May 2020

    We thank staff at our residential aged care facilities following the directives to date to keep you, our residents and their loved ones, safe from COVID-19 infection.

    Consistent with the latest advice from the Commonwealth Department of Health, we are introducing a new measure that requires any visitor and all staff have the seasonal Influenza vaccination.

    Effective 1 May 2020, visitors and staff of Residential Aged Care Facilities will be required to have the seasonal Influenza vaccination. This requirement will be ongoing, even when general visitation restrictions are lifted.

    To arrange your Influenza vaccination, please call your GP or pharmacy.

    For more information see DoH fact sheet | Coronavirus (COVID-19) – Restrictions on entry into and visitors to aged care facilities

    See also Services to Dying Patients and Residents during COVID-19

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    HR FAQs

    If I need to care for children directed to stay home from school or day care?

    In the event of school closure, where the employee is required to care for children, they will be provided with 3 days personal and carers leave, from their existing leave balance, to allow time to make alternate arrangements for the provision of care for their children. This leave will be provided without the need for evidence.

    At the end of the three day period employees are encouraged to speak to their manager regarding the need for ongoing leave to care for their children. In this scenario, alternative leave types such as annual leave will be the most appropriate applicable type of leave.


    If I contract COVID-19?

    In the event that you have tested positive for COVID-19 you will entitled to personal or carers leave. If you do not have any personal or carers leave available, other leave options will be considered such as annual or Long Service Leave. Please speak with your manager to discuss options.


    If I have any of the symptoms of COVID-19?

    If you are concerned you may have COVID-19 please seek medical advice by telephone. You will need to take personal or carers leave if you are feeling unwell with any or all of the symptoms of COVID-19.


    If I am exposed to COVID-19?

    If you care for a person who is identified to have COVID-19 and you have worn appropriate personal protective equipment you are not required to take any leave. If you develop any symptoms please go to section 4 – Do I need to get tested for COVID-19?

    If you have been exposed to someone with a confirmed case of COVID-19 (outside the health care environment) Calvary will provide paid isolation leave for a period of 14 days to allow you to meet the Department of Health Guidelines. Evidence of this exposure will be required. If at the end of the 14 days isolation, the employee is not experiencing symptoms, they may return to the workplace and undertake site based temperature checking before returning to shift.


    If I am in the ‘increased risk” group

    On 29 March 2020, the Prime Minister announced the Australian Health Protection Principal Committee’s (AHPPC) advice that the following people are, or are likely to be, at higher risk of serious illness if they are infected with the COVID-19 virus:

    • People aged over 70,
    • People aged over 60 with pre-existing conditions
    • Indigenous people aged over 50
    • People who have immune deficiencies (e.g. undergoing Cancer treatment, secondary to an underlying medical issue)

    Calvary is offering a range of options for these individuals and is requesting t people in this group complete a leave election form, If an employee chooses to take leave in this instance they will be provided annual leave in the first instance and then other leave options as available. Discussion should be held with your manager to guide decisions.


    If I am going to get tested for COVID 19?

    To undertake testing for COVID-19 the employee will need to access personal or carers leave. Before an employee undertakes testing they should make enquiries via telephone to either the COVID-19Hotline or your GP.


    If I am sent home from work because I have a temperature?

    In the event that you are identified as having a temperature before the start of your shift, Calvary will pay up to three (3) days special Coronavirus leave. You will need to monitor your temperature during these three days and if it does not go down and/or you become unwell you will need to seek medical advice via the telephone.

    Should your temperature return to normal during this period, you may return to site, as rostered, to undertake temperature checking. Please notify your manager of your intention to return.

    If your temperature remains elevated above 37.5 degrees Celsius after the three days you will need to access your personal and carers leave and seek medical advice.

    Careful consideration on ensuring we are employing the right staff at the right time for the right purpose is important for managing both our current situation as well as that for the future. As we have indicated we are in unprecedented times.

    All recruitment for non-clinical roles will cease immediately.

    Currently Calvary defines these roles as:

    • All Salaried Roles
    • All Administrative roles

    For exemption to the above approval will need to be sought, in writing, from the National CEO.

    All other positions for permanent or maximum term positions recruitment approval will need to be sought, in writing, from the Regional CEO. No fixed term arrangements are permitted at this time.

    Recruitment on a casual basis can be approved by a General Manager for the following:

    • Care Service Employees
    • Support Workers
    • Enrolled Nurses
    • Registered Nurses

    Agency Staff

    Agency staff should only be engaged as a last resort. Permission needs to be sought from the General Manager, or equivalent, for agency engagement within core hours 6.00 a.m. to 7.00 p.m.

    Outside of these hours, agency staff can be engaged on a needs basis on the approval of the Nurse Unit Manager or Registered Nurse. In this circumstance an email needs to be provided to the relevant General Manager outlining the reasons for the use of agency staff.

    Calvary and the health and care sector as a whole faces incredible challenges over the next few weeks/ months. The high likelihood of increased staff leave, in addition to facilities which may experience outbreaks, means we need to think about how we mobilise our staff and their skills in different ways. We want to ensure we have sufficient staff to assist when the people we care for are at their most vulnerable.

    Redeploying staff is one way to do this and we may be asking staff to work in areas and sites where they are needed.

    Where Calvary takes this approach we will ensure that employees maintain entitlements and do not work outside the scope of their capability/ practice. Support and orientation will be provided.  We are actively sourcing accelerated up skilling methods to assist staff in the transition to other areas.

    Where redeployment is not an option due to location or activity, employees may wish to take annual leave.

    Calvary Management and Human Resources are working through an assessment of current leave balances across the organisation.

    Calvary notes and acknowledges that Local Health District (LHD) directives may be issued to Calvary’s public hospitals regarding leave approval, leave restrictions and recall from leave. In this instance the directive of the LHD prevails.

    Some areas of Calvary are experiencing significant downturn in activity as a result of COVID-19, as either patients or doctors elect not to proceed with surgery.

    In addition, Calvary is currently reviewing and prioritising projects to ensure that focus and resources are directed toward the crisis. As a result some projects and pieces of work may be placed on hold which will have an impact to some of our corporate workforce.

    In areas where a reduction in work is occurring, employees with leave balances in excess of eight (8) weeks, may be directed to take leave in accordance with their enterprise agreement and Calvary policy.

    If you fall within this category you will be contacted by your manager to advise you of your leave requirements.

    This is a situation like no other, and Calvary is mindful that as the COVID-19 situation escalates there may also be a need to restrict the taking of annual leave, and in some circumstances recall employees from leave to meet the activity this situation is creating.

    We request your understanding in these matters.

    Effective 25 March 2020 the Prime Minister announced complete travel ban (except under exceptional circumstances).

    • Calvary has ceased all international and non-essential domestic travel.
    • Most states and territories now also have border controls and isolation requirements.
    • This should be checked prior to any travel.

    Staff who remain overseas and are unable to return

    Calvary employees can access accrued and unused annual leave, if available. Calvary will be flexible with other leave requests (e.g. ADO, Long Service Leave, Personal and Carers leave and Leave without pay).

    Special leave will only be granted in this circumstance with approval from the Regional CEO and the National Human Resources Director. Upon your return to Australia, you may access the paid isolation period, if you meet the criteria outlined.


    I wish to travel for a family commitment or have an overseas holiday booked this year, what should I do?

    In light of the most recent updated advice from the Prime Minister’s Office, Australians must avoid all non-essential international and domestic travel.

    Employees are strongly advised to seek advice from their travel provider or airline as to whether tickets can be postponed or refunded.

    Calvary will no longer be providing 14 days paid isolation for those leaving for international travel from Monday 16 March 2019. If you choose to travel interstate or internationally, you will be required to self-isolate for a period of 14 days upon your return, and use the leave type personal and carers leave. Where paid personal and carers leave is not available, the period will be unpaid leave.


    Latest COVID-19 advice for travellers

    19 May 2020 | All travellers who have returned from international travel are required to be in mandatory quarantine for 14 days after arrival in Australia. Returned travellers must adhere to jurisdictional quarantine requirements, which may include mandatory hotel quarantine.

     Covid-19 advice for travellers (DoH)

    Am I eligible for the  Australian government’s JobKeeper Payment Scheme?

    Please note that eligibility for this payment is not determined by any one employee’s individual circumstances but is based on an assessment of criteria of Calvary’s business entities.

    For charitable entities such as Calvary operates, apart from the Private Hospitals,  this equates to a reduction in turnover equivalent to 15%. This threshold has not been achieved to date.

    In addition, as the Private Hospitals are being funded to pay and retain employees to be ready for any need to hospitalise public patients, under the Commonwealth Government Guarantee, a condition, correctly, is that application for JobKeeper payments is not permitted.

    To date Calvary has received no JobKeeper subsidy payment from the Australian Government, given the criteria has not been met.

    More information will be communicated to employees’ as it becomes available.

    The Pay Office is able to provide a letter of service to support applications for any employees’ wishing to apply for the JobSeeker Payment Scheme.

    Please do not hesitate to contact a member of the Human Resources team if you require any further information.

    Yes.

    • Fitness Passport has suspended you payment for membership until the current restrictions on fitness facilities are lifted. See here for more information.
    • LifeWorks has implemented a temporary suspension of face to face counselling services. All EAP, counselling and clinical services remain available via telephone or video. For more information visit Calvary Employee Assistance Program (EAP).
    • the Maxxia Meal Entertainment benefit  now includes takeaway and home delivery meal purchases. See further below for details

    Maxxia Meal Entertainment for takeaway and home delivered meals

    In light of the nationwide restaurant closures and restrictions currently in place due to COVID-19, eligibility around Maxxia Meal Entertainment purchases have been temporarily relaxed to include takeaway and home delivered meals.

    Conditions of the update include:

    1. The change will be in effect for this Fringe Benefit Tax (FBT) year only, 1 April 2020 – 31 March 2021. Takeaway and home delivery transactions are eligible within this period only.
    2. It is important to note that this does not change the places at which the Meal Entertainment card can be used. The new provisions will allow takeaway and home delivered meals to be purchased from restaurants that would normally accept the Meal Entertainment card, if the employee were able to dine in.
    3. This includes some meals ordered through delivery platforms such as Deliveroo, Menulog and Uber Eats, where they deliver for the permitted restaurants.
    4. Employees can use their Maxxia Wallet card when paying or claiming the expense via the Maxxia app if receipts are retained. The Maxxia Wallet Card can also be linked to such delivery platforms as the default payment method.

    For further details download  MAXXIA Meal Entertainment Change FAQs

    If you are not currently Salary Packaging with Maxxia and would like to find out more information, please visit:

    https://www.maxxia.com.au/sp/healthcare – for Calvary Public / Private Hospital Employees

    https://www.maxxia.com.au/sp/nfp – for Calvary Retirement Communities / Community Services / National Office

    To find out more about other Calvary Employee Benefits please login from a desktop at Calvary to visit

    http://connect.calvarycare.org.au/EmployeeEssentials/Conditions/pages/Pay-and-benefits.aspx

    Mental health for the health workforce
    Health workers are facing unprecedented circumstances and pressure during the coronavirus (COVID-19) outbreak. This can take a toll on mental health. Read about what you can do to look after your mental health and wellbeing during this challenging time.

    Certain services operated by Calvary are eligible to apply for this bonus. Applications open in mid-June 2020.

    Entities Services within Calvary that are eligible includes all Residential Aged Care, Home Care Packages and National Aboriginal and Torres Strait Islander Flexible Aged Care. Excluded services are: Commonwealth Home Support Programs, Short Term Restorative Care and Transition Care.

     

    Am I eligible for the Retention Bonus?

    To be eligible, employees must:

    • Be employed by Calvary at the time of the application as a full time, part time or casual employee; and
    • Work in Residential Aged Care, and be a direct care worker (Personal Care Worker, Registered Nurse, Enrolled Nurse etc.); or
    • Work with clients who are funded for home care packages and provide clinical care, personal care, cleaning, home support services and meal preparation, social support, shopping, community access and transport, and respite; or
    • Work in National Aboriginal and Torres Strait Islander Flexible Aged Care (Tiwi Islands).

     

    PLEASE NOTE: Contract/agency employees are not eligible for payment by Calvary – their employer must make an application. Also excluded from eligibility is the Commonwealth Home Support Program.

     

    How much is the bonus?

    Service | Work Hours 

    Between 3 and 7.5 hours per week

    More than 7.5 and up to 15 hours per week

    More than 15 and up to 22.5 hours per week

    More than 22.5 and up to 30 hours per week

    More than 30 hours per week

    Residential Aged Care

    $160

    $320

    $480 $640

    $800

    Home Care

    $120 $240 $360 $480

    $600

     

    The payments are considered income and will be subject to income tax, however superannuation is not payable on these payments.

     

    When will the payments be made?

    Calvary cannot apply for the bonus until mid-June 2020.

    If Calvary is successful in application for the bonus, the first payment is expected in July 2020 and the second payment in September 2020.

     

    Where can I find more information?

    More information will be communicated to employees as it becomes available. Please do not hesitate to contact a member of the Human Resources team if you require any further information.

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    Education and Training FAQs

    COVID-19 Training Modules

    The National Learning and Development Team have replicated COVID-19 online training modules developed by the Australian Government – Department of Health and Aspen Medical,  for staff to access via Calvary eLearning platform.

    See below for the range of courses and how to access Calvary eLearning.

    1. COVID-19 – Infection Control Training Module (30 minutes) – ALL STAFF
    2. COVID-19 – Aged Care (5-7 Minutes) – AGED CARE
    3. COVID-19 – If you suspect a Person has Coronavirus (5 minutes) – AGED AND COMMUNITY CARE SERVICES
    4. COVID-19 – Outbreak Management Procedures (8 minutes) – AGED CARE
    5. COVID-19 – Laundry – AGED CARE (released 16-04-2020)
    6. COVID-19 – Wearing PPE in Aged Care – AGED CARE & COMMUNITY (released 16-04-2020)

    7. COVID-19 – Emotional Wellbeing During the COVID-19 Pandemic


    PPE Training Resources

    Personal Protective Equipment (PPE) online modules are also available and assigned to all clinical staff in HOSPITAL

    1. PPE – Standard Precautions
    2. PPE – Contact Precautions
    3. PPE – Droplet Precautions
    4. PPE – Airborne Precautions

    Other available resources

    Handwashing:

    The World Health Organization has developed the following videos and posters on how to how to use alcohol-based hand-rub and how to wash your hands:

    PPE:

    ACQSHC putting_on_and_removing_ppe_diagram_-_march_2020


    How to access Calvary e-Learning platform

    • Go to the Calvary e-Learning platform and login using your payroll number.
    • If you have forgotten your password, click on ‘have you forgotten your password’ Click on ‘My Training’
    • Click on ‘COVID-19-Training Resources’
    • If you have problems accessing this training, please contact ICT Helpdesk

    E | ICTServiceDesk@calvarycare.org.au

    T |  Call 1800 220 506

    Delivery of Mandatory or Essential Training

    Online mandatory training should continue.

    Online fire evacuation (general training module), warden training and fire extinguisher training can be used if providers are no longer able to get on site.


    Face-to-face mandatory or essential training needs to be considered and risk assessed.

    Face to face mandatory training including Fire & Evacuation Training; Manual Handling Competency assessments and Basic/Advanced Life Support competency assessment may continue only under the following conditions:

    • Physical distancing is a key part of slowing COVID-19, so all gatherings of clinicians and staff need to be considered
    • Calvary has ceased all non-essential domestic flight travel for work including internal meetings, training workshops, external stakeholder meetings, conferences and similar gatherings.
    • Essential’ domestic travel requests are reviewed on a case by case basis for approval by the relevant National Director, Regional CEO or Director of Operations.
    • Group training sessions should not exceed 10 people outdoors or inside the room must be well ventilated ensuring the size of the room accommodates 4 square metres per person (including the presenter or trainer).
    • Physical distancing principles must apply – 1.5 metres between each person.
    • The room must be well ventilated
    • Consider the length of time required for the training and restrict to only the must have information and demonstration of competence.
    • Stop handshaking as a greeting
    • Promote good hand and sneeze/cough hygiene and provide hand sanitisers for all staff and workers at the training session.
    • Ensure hand hygiene takes place before, during and after the training session
    • Clean and disinfect any equipment utilised by staff before, during and after the session, before and after each staff member has used the equipment.
    • Meal sharing to be avoided
    • Anyone who is unwell to stay away and be rescheduled at a later date

    Basic Life Support Training

    • Infection control principles must be strictly adhered too for the cleaning of the manikins and other equipment before during and after the training session.
    • The assessment of mouth to mouth and mouth to mask resuscitation should not take place during this time.

    Delivery of Orientation

    Online completion of National Induction program and the required mandatory online training should be completed prior to the first day or as close to commencement as practical.

    Face to face orientation – consideration:

    • Is this mode required on every occasion? Can it be delivered one on one or online?
    • Number of staff in the room (follow principles above for small group sessions)
    • Delivery of Non-Mandatory/Non-Essential Training

    The need for non-mandatory/non-essential training should be risk assessed and consider cancellation or postponement of sessions that have already been organised.

    Further information go to www.health.gov.au/covid19-resources.
    Please contact Jane Cleveland National LD Manager if you have any questions relating to training.

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    Communications

    All Calvary Staff

    18 May 2020 | Guidelines – Chapel use and Religious Services

    27 May 2020 | Use of PPE during hospital care of people with Covid-19 (DoH)

    8 May 2020 | Message to Staff and Volunteers from the Board and Trustees

    7 May 2020 | guidance-on-the-use-of-personal-protective-equipment-ppe-in-hospitals-during-the-covid-19-outbreak

    4 May 2020 | 20200504 (v2 final) Mask Usage (PPE) – ALL VMOs + STAFF_Final

    1 April 2020 | All of Staff Update (Screening and Temp Checks)


    Calvary Public Hospitals

    2 July 2020 | Calvary Bruce Public Hospital – Victoria COVID-19 Restrictions 


    Calvary Private Hospitals

    2 July 2020 | Calvary Private Hospital Bruce – Victoria COVID-19 Restrictions 

    2 July 2020 | Calvary John James Hospital – Victoria COVID-19 Restrictions 

    26 June 2020 | Calvary Riverina Hospital – Melbourne Travel and Restrictions


    Visiting Medical Officers (VMOs)

    1 April 2020 | Temperature Checking Surgery

    17 March 2020 | COVID 19 VMO Update


    Calvary Retirement Communities

    26 June 2020 | Calvary NSW Retirement Communities – Melbourne Travel and Restrictions

    26 June 2020 | CRC Haydon (ACT) – Melbourne Travel and Restrictions 

    27 March 2020 | CRC All of Staff Update

    20 March 2020 | CRC All of Staff Update

    6 March 2020 | COVID-19 Letter to RACFs STAFF


    Calvary Community Care Support Workers

    26 June 2020 | NSW Community Care Staff – Melbourne Travel Restrictions

    27 March 2020 | SW Training and Policy

    26 March 2020 | OB COVID-19 Update

    23 March 2020 | SW COVID-19 Update

    12 March 2020 | COVID 19 Community Support Worker Update


    Vendors and Contractors

    3 July 2020 | Melbourne Travel Restrictions – ALL Vendors and Contractors


    Working from Home (WFH) staff

    26 June 2020 | Return to Workplace Strategy Update

    12 May 2020 | Working from Home – Return to Work Strategy

    Residents and families

    30 June 2020 | CRC Haydon (ACT) – Eased Visitation Restrictions

    30 June 2020 | SA Calvary Retirement Communities – Eased Visitation Restrictions *example letter sent to residents and families – CRC St Catherine’s

    26 June 2020 | Calvary Retirement Communities (NSW) – Melbourne Visitor Restrictions

    26 June 2020 | CRC Haydon (ACT) – Melbourne Visitor Restrictions

    24 June 2020 | Calvary Retirement Communities (NSW) Eased Visitation Restrictions *example letter sent to residents and families – CRC Cessnock

    23 June 2020 | Calvary Retirement Communities (SA) Eased Visitation Restrictions *example letter sent to residents and families – CRC Flora McDonald

    27 May 2020 | Calvary Retirement Communities Eased Visitation Restrictions *example letter sent to aged care residents and families with changed restrictions

    15 May 2020 |  CRC Ryde UPDATED Visitation Restrictions

    15 May 2020 | Calvary Retirement Communities Eased Visitation Restrictions *example letter sent to aged care residents and families with changed restrictions

    4 May 2020 | Calvary Retirement Communities Eased Visitation Restrictions *example letter sent to aged care residents and families with changed restrictions

    29 April 2020 | Update on Flu-Vaccinations and WebEx for RAC Residents and Families

    23 April 2020 | Update on Visitation Restrictions *example letter sent to residential aged care residents and families with no change in restrictions

    23 April 2020 |  Update on Visitation Restrictions  *example letter sent to aged care residents and families with changed restrictions

    22 April 2020 | Letter to Residents – WebEx and Flu Vac

    9 April 2020 | Letter to Residents and Families – Easter weekend – * example letter Ryde = letter sent from each facility GM

    17 March 2020 | COVID-19 Letter to RAC Residents_Final

    16 March 2020 | Letter to ILU Residents

    6 March 2020 | Letter (by hand) to Aged Care Facility Residents


    Private Hospital patients

    30 June 2020 | SA Hospitals – Updated Visitation Restrictions (EXAMPLE: Calvary Central Districts Hospital). 

    23 June 2020 | TAS Hospitals – Update on Visitation Restrictions (EXAMPLE: Calvary Lenah Valley Hospital)

    17 June 2020 | SA Hospitals – Update on Visitation Restrictions (EXAMPLE: Calvary Adelaide Hospital)

    17 June 2020 | Calvary Riverina Hospital – Update on Visitation Restrictions

    12 June 2020 | All ACT Hospitals – Updated MATERNITY Visitation Restrictions

    5 May 2020 | Calvary Health Care Riverina – Update on Visitation Restrictions

    4 May 2020 | SA Private Hospitals – Update on Visitation Restrictions

    29 April 2020 | ACT Private Hospitals – Update on Visitation Restrictions

    27 March 2020 | Letter to Patients – Private Hospital Shut Down Notice 

    27 March 2020 | Letter to Residents and Families – CRC Shut Down Notice 


    Community Care clients

    10 March 2020 | Letter to CCC Clients (mail out)

     

     

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    Downloadable Resources

    Guidelines ALL Hospitals and Aged Care – Ongoing use of chapels and the resumption of Church Services and Church Visitors across all Calvary sites.

    Reflections Booklet – for reflective practice and everyday life

    All Staff

    14 May 2020 | Coronavirus (COVID-19) Environmental cleaning and disinfection principles for health and residential care facilities Fact Sheet

    11 May 2020 | ACQSHC infection_prevention_and_control_covid-19_personal_protective_equipment

    11 May 2020 | ACQSHC putting_on_and_removing_ppe_diagram_-_march_2020

    11 May 2020 | ACQSHC special_precautions_for_covid-19_designated_zones

    6 May 2020 | ACQSHC Break the Chain of Infection Poster – Australian Commission for Quality and Safety

    31 March 2020 | INTERNAL USE ONLY – Calvary COVID-19 Media Protocol

    24 March 2020 | Recommended Guidance on use of Masks at Calvary V2


    Residential Aged Care

    30 June 2020 | Residential Aged Care – SA Visitation Restrictions Entry Poster (TBC)

    26 June 2020 | Residential Aged Care – ACT and NSW – Melbourne Visitor Restrictions Poster

    26 June 2020 | Residential Aged Care – NSW Visitation Restrictions Entry Poster

    5 May 2020 | Residential Aged Care – Thank you for Keeping Us Safe Poster

    22 April 2020 | Residential Aged Care Flu Vaccination Poster


    All Hospitals

    5 June 2020 | All Hospitals – Thank you for Keeping Us Safe Poster


    Public Hospitals

    3 June 2020 | Calvary Bruce Public Hospital – Visitation Restrictions Poster 


    Private Hospitals

    30 June 2020 | Calvary Adelaide Hospital – Visitation Restriction Poster (ENTRY) 

    30 June 2020 | Calvary North Adelaide Hospital – Visitation Restriction Poster (ENTRY) 

    30 June 2020 | Calvary Central Districts Hospital – Visitation Restriction Poster (ENTRY) 

    30 June 2020 | SA Hospitals – Visitation Restriction Poster (WARD)

    24 June 2020 | Calvary Hobart Hospitals – Visitation Restriction Poster (Lenah Valley Hospital and St John’s Hospital)

    24 June 2020 | Calvary Launceston Hospitals – Visitation Restriction Poster (St Luke’s Hospital and St Vincent’s Hospital)

    17 June 2020 | Calvary Riverina Hospital – Visitation Restriction Poster (ENTRY) 

    17 June 2020 | Calvary Riverina Hospital – Visitation Restriction Poster (WARD) 

    3 June 2020 | Calvary Bruce Private Hospital  – Visitation Restrictions Poster 

    3 June 2020 | Calvary John James Hospital – Visitation Restrictions Poster 

    17 March 2020 | COVID-19 placemat for patient meal trays (Send a request if you would like an updated message)

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     Australian Government Department of Health

     Communicable Disease Network Australia – CDNA National Guidelines for Public Health Units

     World Health Organisation

     1800 020 080 National Coronavirus Health Information Line

     

     

    State and territory health departments

     ACT Health

     NSW Health

     ​SA Health

     TAS Health

     ​VIC Health