Update 13 October 2020

Visitation Restrictions at Calvary Retirement Communities

While the rate of COVID-19 community transmission in parts of Australia is easing, the situation continues to evolve, particularly in Victoria and the Sydney Metropolitan Area.

Calvary Retirement Communities continues to assess and balance restrictions on general visitation to help loved ones stay connected while maintaining the safest possible environment for the vulnerable people in our care.

The following restrictions apply to all Calvary Retirement Communities:

Visitation for specific sites


PLEASE NOTE: Consistent with the latest NSW Health advice, visitors from Victoria or NSW hotspots are currently not permitted to visit a Calvary retirement community.

    • Calvary Newcastle and Hunter (NSW) Retirement Communities: 

    The following retirement communities are allowing two (2) visitors per resident per day between the hours of 11am and 6pm: Calvary St Joseph’s Retirement CommunityCalvary St Martin de Porres Retirement CommunityCalvary St Francis Retirement Community and Calvary Nazareth Retirement Community, Calvary Cessnock Retirement CommunityCalvary Mt Carmel Retirement CommunityCalvary Cooinda Retirement CommunityCalvary Tanilba Shores Retirement Community and Calvary Muswellbrook Retirement Community.

    • Calvary Ryde Retirement Community will allow one (1) visitor per resident per day for a maximum of two (2) hours between the hours of 11am and 6pm. Visitors will be required to wear a face mask.


    • Calvary Haydon Retirement Community: Consistent with the latest ACT Health advice, a maximum of one (1) visitor per resident per day may visit

    South Australia

    • Calvary Flora McDonald Retirement Community and Calvary St Catherine’s Retirement Community: Calvary is permitting visitation of a maximum of two (2) visitors per resident at any one time only.

    Visitation for all sites

    Please note: Visitors from NSW COVID-19 hotspots will not be permitted entry. 

    Due to increased risk, and consistent with the latest NSW Health advice, visitors who have travelled to or from any NSW COVID-19 hotspot in the past 14 days are currently not permitted to visit a Calvary residential aged care facility.

        • Current NSW hotspots (at 9 October 2020) are the Local Government Areas of Liverpool LGA and Camden LGA. 

    Given the changing situation in NSW, COVID-19 hotspots are updated frequently by NSW Health. For the latest information on COVID-19 hotspots, please visit: www.health.nsw.gov.au/

    Visitors from Victoria will not be permitted entry. 

    Due to increased risk of COVID-19 infection in Victoria, visitors who have travelled to or from any location in Victoria in the past 14 days are currently not permitted to visit a NSW, SA or ACT residential aged care facility at this time.

    Influenza vaccination is required.

    As required by the Commonwealth Department of Health from 1 May 2020, any visitor must have had this year’s seasonal Influenza vaccine. Due to Government requirements, Influenza vaccination is not negotiable. Visitors will be asked to provide proof of vaccination before entry is permitted.

        • EXCEPTION: At NSW facilities, you will be asked to provide your proof of vaccination or certification from your doctor outlining the medical reason for not being vaccinated before entry is permitted.

    A single child visitor may accompany an adult visitor.

    Consistent with the latest Government advice, one (1) child may accompany a single adult visitor. Child visitors must remain with their parent or adult carer at all times.

        • EXCEPTION: For Calvary Haydon Retirement Community in the ACT, we request that child visitors (aged 0-17 years) do not visit at this time. Where a child does visit, each visit must be negotiated with the Facility Manager. 

    Visiting will be limited to the resident’s room.

    This restriction applies to external visitors only, and is in place to further reduce the risk of COVID-19 infection to other residents, family members, and staff.

    Social/physical distancing of a single person per 4 square metres (2 square metres in SA) as well as 1.5 metres separation at all times will still be required within the resident’s room during a visit. We ask for your support and cooperation in ensuring that the number of people within each room is consistent with the social/physical distance guidance in place within the community.

    Resident outings:

    Excursions for medical treatment are  permitted in all sites (NSW, SA and the ACT) .

    In South Australia, resident outings to attend small family group gatherings are also permitted, consistent with the latest SA Government advice.

    Special exceptions to visitation rules.

    Exceptions may apply for visitors of residents at end of life, or who may be experiencing distress, or where a care and support role is provided by a visitor. Please speak with the manager of your home to discuss arrangements.

    Screening and temperature checks.

    Introduced in April, screening questions and temperature checks for all visitors and staff will continue. If a visitor is found to have an elevated temperature of 37.5 degrees celsius or greater, entry will not be permitted.

    Hand hygiene is important.

    Remember to please use the hand sanitiser stations at the entrance and throughout the facility regularly.

    Restrictions on visitation are reviewed every 14 days. Pending any change to the COVID-19 situation, Calvary may need to reintroduce restrictions, with limited notice, to protect the safety of residents, family members, and staff.