Calvary Haydon Retirement Community Outbreak Management Update

Friday 15 October 2021

Calvary can confirm no additional cases of COVID-19 have been identified at the Calvary Haydon residential aged care home since 2 October 2021.

The number of either active or recovered cases is eight residents and four members of staff.

Seven residents who tested positive for COVID-19 have now recovered from the virus. We expect the remaining one resident who tested positive to be formally cleared by ACT Health as recovered from the virus soon.

Our dedicated staff continue to work diligently to keep all residents safe from infection. Our staff are trained in strict infection prevention and control protocols and continue to provide all resident care while always wearing the appropriate PPE.

We understand that lockdown is difficult for residents and families and as always, our priority is to provide residents and families with open and frequent communication and support.

Families are also able to speak to their loved ones via Calvary’s video call service, to help keep residents connected with their loved ones. Our team of lifestyle staff including physiotherapists and pastoral carers, is available to all residents, to provide continued support to meet their holistic care.

For the safety of residents and staff, the aged care facility will need to remain closed to visitors until ACT Health has deemed it safe to reopen. Special exemptions have been granted for several visitors who have attended the home to visit their loved ones at end of life and we continue to make these opportunities available wherever possible to families.

We understand the current situation remains a concern for families. Our first priority and focus is the safety and ongoing health and wellbeing of the people in our care at this challenging time.

 

This page is regularly updated and may also be accessed via www.calvarycoronavirusupdates.org.au

Media Statements

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Frequently Asked Questions and Answers

Calvary has a COVID-19 Outbreak Management Plan in place for such a scenario. We have taken immediate action to contain transmission and keep residents and staff safe, including:

  • Physically separated the affected person(s), including any close contacts;
  • Notified the ACT Health, and other government agencies;
  • Immediately closed the facility to visitors (no visitors will be allowed entry except for special end of life visits);
  • Ensured residents are being cared for in their rooms and physically distanced in accordance with ACT Health directions;
  • Equipped staff with full Personal Protective Equipment (PPE) to be worn by all staff at all times;
  • Commenced COVID-19 testing and continuing regular temperature checks of residents and staff;
  • Continue active screening and temperature checks for any person entering the home; and
  • Commenced regular intensive deep cleaning of the facility.

Our staff are trained in strict infection prevention and control procedures. Since COVID-19 entered Australia, we have been planning for such an outbreak.

Planning over the last eighteen months has included staff training, scenario testing and workforce management planning to ensure an effective response.

We also communicated what we would do in the event of an outbreak before it happened to residents, their families, our staff and local doctors.

No. Fortunately, other than the case information above, there are no other positive COVID-19 diagnoses of any other persons at Calvary aged care facilities.

Our staff continue to use screening and temperature testing and require the appropriate PPE to be worn by all staff and visitors to reduce this risk. For up-to-date information, please visit this page which is also linked from the main page at www.calvarycoronavirusupdates.org.au.

Any person who has been advised that they are a close contact of a COVID-19 case should follow the directions of ACT Health – i.e. seek a COVID-19 test and isolate at home until a negative result is received.

Additionally, we recommend any person who has any symptoms of COVID-19 should seek testing.

ACT Health COVID-19 Helpline (8am-8pm) can be contacted on  (02) 6207 7244 to discuss your individual situation. If in doubt, the most cautious approach is to be tested and remain at home in isolation until a negative result is received.

Yes. Any staff member who is a close contact of the person(s) diagnosed positive will receive COVID-19 testing, remain at home in self-isolation, and monitor their health for 14 days.

Yes. We have agreements in place to have staff from other Calvary facilities including our Calvary ACT private and public hospitals and other agencies to ensure the necessary care is provided to all residents.

Calvary is working closely with ACT Health, other government agencies and local GPs. Our staff have prepared for a COVID-19 outbreak and are focussing on providing resident care while adhering to our strict infection prevention and control procedures.

No. If a resident requires hospitalisation, family members will be notified immediately as usual. Hospitalisation is only required if a resident’s care needs cannot be provided in an aged care setting.

Calvary is in close communication with ACT Health and other government agencies and will inform families of any new government directives regarding the hospitalisation of residents.

No. Only the residential aged care home situated on the Calvary Haydon Retirement Community site is currently in lockdown.

ILU residents may continue to leave their home and receive visitors in line with current ACT Health directives for the ACT community.

For more information on ACT Health directives currently in place for the ACT community, including residents of Independent Living Units, please visit the ACT Government COVID-19 website at www.covid19.act.gov.au or call the ACT COVID-19 Helpline on (02) 6207 7244.

GPs may access the facility, however full PPE must be worn while on site. The facility will provide doctors with the appropriate PPE and necessary instruction upon arrival. Where possible, we advise telehealth consultations at this time.

Please email coronavirus-enquiries@calvarycare.org.au with your name, contact details and confirm the name of your patient. A Calvary team member will call you back to arrange your visit today.

Residents are being kept safe and provided care with some changes under outbreak conditions.

For resident safety, group activities and group dining remain suspended in the affected households. Residents who must remain in their rooms at this time continue to be provided with their meals and hydration, medicines, exercise, medical care and phone/video call contact with families in their rooms.

Our staff are equipped with full personal protective equipment (PPE) – face masks, face shields, gloves, and gowns – to keep residents and our staff as safe as possible from COVID-19 infection.

We appreciate your concern for your loved one. Our care staff are focusing all their attention on the safety and wellbeing of residents.

We have a team of Calvary nurses who are calling the nominated Person Responsible for each resident with regular situation updates.

We are trying to limit the number of calls to just the Person Responsible to reduce phone traffic and ensure every family receives a regular update. We ask that you please speak with the resident’s Person Responsible first for more information.

Please email coronavirus-enquiries@calvarycare.org.au with your name, contact details and confirm the name of the resident you are enquiring about. A Calvary team member will call you back to answer your questions.

Yes. Our care staff are focusing all their attention on providing residents with their usual care with some necessary changes under the current conditions.

For resident safety, group activities and group dining remain suspended in the affected households. These residents continue to be provided with their meals and hydration, medicines, exercise, medical care and phone/video call contact with families in their rooms at this time.

Our staff are equipped with full personal protective equipment (PPE) – face masks, face shields, gloves, and gowns – to keep residents and our staff as safe as possible from COVID-19 infection.

Families can still speak to their loved ones in the facility via their usual methods. We also have our WebEx video call service available to keep residents connected with their loved ones.

Please email coronavirus-enquiries@calvarycare.org.au with your contact details and confirm the name of the resident you are enquiring about. A Calvary team member will call you back today to help you arrange a call.

Our care staff are focusing all their attention on the safety and wellbeing of residents.

We have a team of Calvary nurses who are calling the nominated Person Responsible for each resident with regular situation updates.

We are trying to limit the number of calls to just the Person Responsible of each resident to reduce phone traffic and ensure every family receives a regular update. We ask that you please speak with the resident’s Person Responsible first for more information.

If you would like to be in touch to discuss please email coronavirus-enquiries@calvarycare.org.au with your name, contact details and confirm the name of the resident you are enquiring about. A Calvary team member will call you back today to answer your questions.

In accordance with ACT Health directions, general visitation is not currently permitted under outbreak conditions. However, special exceptions have been granted for several visitors who have attended the site for visiting their loved ones at end of life.

We continue to make these opportunities available wherever possible to families. Special end of life visits are supported by our infection prevention and control staff who provide full PPE to visitors, instruction and supervision to ensure resident and visitor safety.

If end of life visits apply to your loved one, then please email coronavirus-enquiries@calvarycare.org.au with your name, contact details and confirm the name of the resident you are enquiring about. A Calvary team member will call you back to discuss what is possible with you.

We continue to make special end of life visits available wherever possible to families. Special end of life visits are supported by our infection prevention and control staff who provide full PPE to visitors, instruction and supervision to ensure resident and visitor safety.

Families are reminded that they are required to make end of life visit arrangements with the General Manager before attending the site.

We have a team of Calvary staff who are calling the nominated Person Responsible for each resident with regular situation updates.

We are trying to limit the number of calls to the Person Responsible to of each resident to reduce phone traffic and ensure every family receives a regular update. We ask that you please speak with the resident’s Person Responsible first for more information.

If you would like to be in touch to discuss please email coronavirus-enquiries@calvarycare.org.au with your name, contact details and confirm the name of the resident you are enquiring about. A Calvary team member will call you back to answer your questions.

Yes. Care packages or items can be provided to the site via mail or courier. We would ask that this be done during business hours. The items will need to be left at reception and will be delivered to residents by our staff. Please ensure items are clearly labelled.

Regarding medical appointments, assessments will be made in consultation with the relevant health practitioner on a case-by case basis and based on the urgency of need. We ask that practitioners either utilise telehealth or visit their patient at the facility wherever possible.

We are pleased to be able to re-introduce window visits. Initially, window visits will only be possible for residents of St Patrick, St Margaret, St Francis and St Teresa households.

Residents of Mary Potter will be able to have window visits again once the close contact status of these households has been lifted by ACT Health.

Calvary has offered resident WebEx video call services since 2020. We will continue to support residents and families to be able to connect through this service as often as is desired.

Calvary will provide more resident freedoms and eventually revert to pre-lockdown conditions including permitting visitors as soon as it is safe to do so, based on ACT Health directions.

Residents who reside in the St Patrick, St Margaret, St Francis and St Teresa households of the facility are permitted more freedom of movement within their households of residence.

These residents will be permitted to move only within their household of residence for their safety. COVID-safe practices including social distancing will apply and facemasks will be offered to residents while outside their rooms.

Unfortunately, due to the close contact status of the  Mary Potter household, residents of this household will need to remain confined to their rooms at this time.

We understand lockdown is difficult for residents and families. We continue to offer our video call service to facilitate social connection between loved ones and have a team of leisure and lifestyle staff and allied health practitioners, including physiotherapists and pastoral carers who continue to ensure the holistic care needs of all residents are met.

Individual residents of the Mary Potter household will be permitted more freedoms of movement at the end of the close contact quarantine period as advised by ACT Health.

We continue to meet regularly with ACT Health and the Commonwealth Department of Health on a variety of issues and will continue working with government authorities towards allowing more freedoms when it is deemed safe to do so.

We have a team of leisure and lifestyle staff and allied health practitioners, including physiotherapists and pastoral carers who continue to ensure the holistic care needs of all residents are met.

The Australian Technical Advisory Group on Immunisation (ATAGI) advises the Federal Minister for Health on the National Immunisation Program (NIP) and other immunisation issues.

ATAGI is not recommending to the Government a third (booster) dose of COVID-19 vaccine at this time unless severely immunocompromised as defined.