Clinical Safety and Quality
We are committed to your safety
Calvary is committed to delivering excellence in clinical quality and providing the highest possible levels of patient, resident and client safety. We understand that working in partnership with our patients, residents and clients will ensure a positive experience for all people in our care. Our commitment to clinical quality and safety is based on a robust foundation of systems and processes that:
- Ensures open and transparent processes are in place across all Calvary facilities to support the identification and reporting of clinical safety risks, and opportunities for improvement
- Fosters an organisational culture that seeks to learn from errors and to continuously improve the quality and safety of our care
- Ensures the ongoing development of systems to support our staff in delivering high-quality reliable care
- Incorporates processes for working in partnership with our clinicians, consumers and the wider communities we serve
Calvary supports a culture of open and transparent partnership with consumers and the community.
The information provided on this site is to ensure that the communities Calvary serves have access to information about the quality of services provided.
Measures of Quality and Safety
Clinical Quality and Safety Indicators
At Calvary, we take quality and safety seriously. We also support a culture of openness and transparency to foster positive partnerships with our consumers. To provide transparency, we are pleased to publish hospital quality and safety data alongside the Australian Commission in Safety and Quality in Healthcare benchmarks.
We take falls prevention seriously
A fall with serious injury involves a fracture or a head injury. We will conduct a risk screen on arrival and will develop a personalised fall prevention plan to reduce the chances of any falls. Please make sure you come to our facility with properly fitted shoes with a non-slip sole.
From a national view, our collated sites are under the Health Care Commissions benchmark. See this source.
What does this mean?
A lower number means fewer falls, we aim to have the lowest number and be under the industry benchmark. The number of falls is divided by the number of people who have been sent home from our facility. Doing this allows us to compare with industry.
We take infections seriously
At Calvary, we take Infection prevention seriously. Infection prevention and control aims to reduce the risk of patients acquiring preventable healthcare-associated infections. Infectious agents transmitted during the provision of health care come primarily from interaction with other people – patients, clinicians and visitors. We have implemented a prevention program to ensure you stay safe.
From a national view, our collated sites are under the Health Care Commissions benchmark. See this source.
What does this mean?
A lower number means fewer infections, we aim to have the lowest number and be under the industry benchmark. The number of infections is divided by the number of people who have been sent home from our facility. Doing this allows us to compare with industry.
We take injuries seriously
On arrival at our facility, we will conduct a risk screen for pressure injuries. This will help us determine what interventions are required to keep you safe during your stay with us.
From a national view, our collated sites are under the Health Care Commissions benchmark. See this source.
What does this mean?
A lower number means fewer injuries, we aim to have the lowest number and be under the industry benchmark. The number of injuries is divided by the number of people who have been sent home from our facility. Doing this allows us to compare with industry.
Do you have questions about this data? Click here
Patient Experience
Calvary supports a culture of open and transparent partnership with consumers and the community.
