Calvary uses Zoom to securely book and run telehealth video calls.
You can attend a telehealth appointment on a smart phone, a tablet or on a computer with webcamera and microphone.
First time joining a Calvary Telehealth appointment?
Select the device you will be using and follow the quick set-up guides.
Telehealth Guides
What is a telehealth appointment?
A telehealth appointment uses a video call so you can meet with your Calvary clinicians when you’re at home.
You will need…
Smart phone, tablet or computer
Email with appointment details
Wi-Fi or Internet Connection
Quiet and well lit room
Tips
Charge your device before your appointment
Have a notebook ready with any questions
Join appointment 5 minutes before start time
Need help or to reschedule?
Call the Calvary facility your appointment is with and ask to speak to the ‘Patient Services Team’.
Privacy
To maintain privacy, the following is to be followed for both Calvary staff and attendee’s:
- All participants must introduce themselves at the beginning of the call. We will need your full name and the reason for attending the call.
- Anyone who enters the room during the call must introduce themselves as above.
- We will ask for your consent prior to anyone from Calvary attending the consultation.
- Recording of the consultation is to be agreed verbally between the attendees before recording commences. Any recording made is not permitted to be distributed outside those who attended the call.
The consultation will be documented in your medical record in the same manner as a consultation in person would be and is subject to the same legal requirements.
The consultation is also subject to our Privacy Policy: www.calvarycare.org.au/privacy
If we reasonably suspect that there are privacy breaches occurring during the consultation, the consultation will be terminated immediately.