You Said. We Did.
Calvary Mater Newcastle welcomes your feedback so we can better understand what is working well and/or how we can improve our services. You may wish to tell us your views and opinions on how we can better meet your needs, make a suggestion on how we can improve our hospital environment, how we can better meet your cultural needs or tell us what matters to you when being treated or visiting Calvary Mater Newcastle.
You can find out what we have done in response to some of your feedback by looking for updates on the ‘You Said. We Did.’ display located on level 3, along the main hospital foyer.
Some examples are below:
Make your voice heard
There are many ways you can tell us your feedback:
- Download a ‘Your Feedback Matters’ Suggestion Form and post in the hospital’s suggestion box located by the ‘You Said. We Did.’ display.
- Complete a suggestion form online at https://www.calvarycare.org.au/public-hospital-mater-newcastle/
- Speak to a staff member who can record and log your suggestion.