Update 26 May 2020

Eased Visitation Restrictions for Residential Aged Care Facilities

Since 23 April 2020, Calvary has been incrementally lifting restrictions on general visitation in our Residential Aged Care Facilities. This lifting of restrictions is conducted on a facility-by-facility basis, dependant on the status of community transmission rates of COVID-19 in the relevant location.

Some facilities are located in areas where there is a lower risk of community transmission of COVID-19, while in other locations, the risk of infection remains a significant concern. Restrictions are reviewed on a minimum 14-day basis.

Please remember that it is a Government requirement that any person entering a residential aged care facility must provide proof that they have had their seasonal Influenza vaccination.

Our intention remains to lift remaining restrictions on visitation as soon as it is safe to do so.

Updated Aged Care Visitation Restrictions

Update 6 May 2020

Eased Visitation Restrictions for SA and NSW Private Hospitals

We are pleased to inform you that from 5 May 2020, visitation restrictions have eased at South Australian Hospitals Calvary Adelaide Hospital, Calvary North Adelaide Hospital and Calvary Central Districts Hospital. 

In NSW, eased visitation restrictions for Calvary Health Care Riverina commence today, 6 May 2020.

Due to the reduced risk of COVID-19 infection in South Australia, and limited evidence of community transmission in Wagga Wagga and the wider NSW Riverina, one nominated visitor per patient will be permitted to visit.

Social distancing of 1.5 metres separation will still be required, and screening and temperature checks for all visitors and staff will continue as usual.

Update 30 April 2020

Eased Visitation Restrictions for ACT Private Hospitals

We are pleased to inform you that from today, 30 April 2020, we have introduced eased visitation restrictions at Calvary Bruce Private Hospital and Calvary John James Private Hospital.

Because of the reduced risk of COVID-19 infection in the ACT, one nominated visitor per patient will be permitted to visit our Canberra private hospitals. Social distancing of 1.5 metres separation will still be required, and screening and temperature checks for all visitors and staff will continue as usual.

Update 17 April 2020

Update to visitor restrictions and requirements

Restrictions on general visitation at our Residential Aged Care Facilities and Private Hospitals, announced 27 March 2020 have been received with a high degree of understanding and cooperation.

Effective 1 May 2020, visitors and staff of Residential Aged Care Facilities will be required to have the seasonal Influenza vaccination. This requirement will be ongoing, even when general visitation restrictions are lifted.

We thank visitors, patients, residents and families for continuing to observe these restrictions and requirements, working with us to keep our patients, residents and their loved ones safe from COVID-19 infection


Influenza Vaccine Requirement – Residential Aged Care Visitors and Staff

Effective 12.00am (midnight) 1 May 2020

Consistent with the latest advice from the Commonwealth Department of Health, any person entering a Calvary Residential Aged Care Facility will be required to have this year’s Influenza vaccine. Proof of vaccination will be required before entry is permitted. 

To arrange your Influenza vaccination, please call your GP or pharmacy.


General Visitation  – Hospitals and Residential Aged Care

Effective 12.00am (midnight) 27 March 2020

Private Hospitals and Residential Aged Care

The COVID-19 (Coronavirus) situation in Australia is rapidly changing. In order to effectively manage the risk of infection and protect the health of residents, patients, their friends and family members and staff, Calvary will be stopping all general visitation in our residential aged care facilities and private hospitals from 12.00am (midnight) 27 March 2020.

Calvary does not take this decision lightly. With the Department of Health and state and territory authorities reporting growing instances of community transmission of COVID-19, we must introduce this measure to ensure the safest possible environment for the vulnerable people in our care.

Special exceptions may apply for visitation of a obstetrics, paediatric, or palliative patient or resident. Please call the ward manager for private hospitals, or the facility manager for residential aged care, to discuss arrangements.

For the latest Department of Health COVID-19 information, visit: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert

Please contact the hospital or residential aged care facility should you have any questions or would like more information. Thank you for your continued cooperation and understanding in this difficult time.

Public Hospitals

ACT – Calvary Public Hospital Bruce

NSW – Calvary Mater Newcastle

VIC – Calvary Health Care Bethlehem

20 April 2020 further updated 20 May 2020

It’s okay to get home care

The Commonwealth Department of Health has prepared information for people who have an aged care worker (e.g. Support Worker) visiting them at home.

The information sheet includes:

  • information about personal protective equipment (PPE), and when it should worn by your aged care worker
  • how to protect yourself against COVID-19

The information sheet is available in English and a range of other languages.

To find out more about Calvary home care services  visit www.calvarycare.org.au/community-care/

Update 16 April 2020

Information for Community Care Clients

Calvary Community Care is committed to supporting our clients during this unprecedented time as we all face the challenges of managing COVID-19 (Coronavirus). We want to reassure our clients, their carers and families that Calvary is taking the necessary steps to review the way we operate. These measures ensure that we are adhering to the Commonwealth Department of Health recommendations to minimise the risk of spread of infection.

We have prepared information about how we are keeping you safe.

We are also implementing low contact services to ensure that you get the support that you need, for example, unassisted shopping, social support, and wellness checks.

Community Services Update

Update 6 April 2020

New Residential Aged Care Entry Restrictions for Vendors and Contractors

Calvary has introduced new requirements for all vendors and contractors regarding entry to a residential aged care facility. These measures are designed to reduce the risk of COVID-19 infection in the interest of protecting the health of residents, our staff, and Calvary’s business partners.

Requirements include screening questions, temperature checks, flu vaccination, and the introduction of a limited window of time each day for site access.  We ask that vendors contact us immediately at nationalprocurement@calvarycare.org.au with any concerns.

Please see the additional information from the Department of Health in regards to Specific requirements in relation to flu vaccinations.

We thank our vendors and suppliers for their extraordinary efforts in maintaining services and helping our staff manage the risk of infection to the people in our care.

Update 1 April 2020

Introduction of Screening and Temperature Checks from 12.00am (midnight) 2 April 2020

In order to effectively manage the risk of infection and protect the health of staff, our patients, residents and their family members, Calvary is introducing routine screening and temperature checks of all people at all sites upon entry from 12.00am (midnight) 2 April 2020.

All Staff, Visiting Medical Officers (VMOs), Contractors and Visitors will be vetted with a series of screening questions and will be required to have their temperature checked, daily, on entry, to the building or facility.

An elevated temperature is one of the symptoms of COVID-19 (Coronavirus), and as a precautionary measure, any person with a temperature recorded at 37.5 degrees celcius or greater will be requested to leave the facility.

The affected person will be encouraged to monitor their health over the next few days, and will be permitted to enter only when their temperature has returned to within normal levels.

These measures, and others, are being enacted during the pandemic period for the safety of our staff, residents, patients and clients.

Update 26 March 2020

Cancellation of Non-Urgent Elective Surgery in Private Hospitals

On Wednesday 25 March 2020 the Australian Government released the statement “National Cabinet has agreed to extend the deadline for the suspension of semi-urgent Category 2 and 3 elective surgeries in private hospitals to 11.59pm on 1 April 2020”.

 Procedures booked between Friday 27 March through to 1 April will proceed as currently planned, unless your Doctor has had a change of circumstances and can no longer undertake the procedure.

Calvary has asked that the Doctors’ rooms make contact with people affected, to inform them of the changes as they relate to them.

We thank you again for your patience and understanding during this very difficult time and understand your concerns.


    About Novel Coronavirus (COVID-19)

    COVID-19 is a new strain of coronavirus that has not been previously identified in humans. It was first identified in Wuhan, Hubei Province, China, where it has caused a large and ongoing outbreak. It has since spread more widely in China. Cases have since been identified in several other countries. The COVID-19 virus is closely related to a bat coronavirus.

    There is much more to learn about how COVID-19 is spread, its severity, and other features associated with the virus; epidemiological and clinical investigations are ongoing.

    How is the virus spread?

    Human coronaviruses are spread from someone with confirmed coronavirus to other close contacts with that person through contaminated droplets spread by coughing or sneezing, or by contact with contaminated hands, surfaces or objects.

    The time between when a person is exposed to the virus and when symptoms first appear is typically 5 to 6 days, although may range from 2 to 14 days. For this reason, people who might have been in contact with a confirmed case are being asked to self-isolate for 14 days.

    Most COVID-19 cases appear to be spread from people who have symptoms. A small number of people may have been infectious before their symptoms developed.


    For more information:

    1. Call the Coronavirus Hotline at Health Direct on 1800 020 080
    2. Visit the Australian Department of Health
    3. Visit the World Health Organisation
    4. Visit your State Department of Health

    ACT Health  |  NSW Health  |  SA Health  |  TAS Health  |  VIC Health |  NT Health